Monday, 1 December 2014

2015 Digital Marketing Predictions - will CMOs be better prepared next year?


82% of CMO's in 2014 have been caught unprepared by the explosion of data, Gartner's CMO Spend Report states.

In spite of all advancements in digital marketing happening in 2014, CMOs have still made little progress in building robust digital marketing capability with only 20% of the respondents admitting to having social networks set up with the purpose of engaging with customers. It seems that there is still a lot of work to do. The plan for next year? Apparently, improving customer experience is at the top at the list for 2015 CMOs. 

So with these good news, the key positive take aways from this report: 68% of the organisations now have a separate digital marketing budget with 79% of companies where marketing has a budget for capital expenditures, primarily for infrastructure and software. So, the budget is there, the promise for 2015 is there as well. With companies understanding the need to improve customer experience in the world of digital, we are excitedly waiting for marketing-as-a-service to continue to grow.

It looks like exciting times lay ahead! Thumbs up, digital mind pickers! 
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